MAIN FEATURES OF FAQ PAGE

Clean design

Collapsable answers and sections simplify FAQ exploration and contribute to the engaging user experience

Integrated contact form

And Social Live Chat
Customers can reach out by simply sending a message via HelpCenter’s contact form
or FB messenger

Search bar

Answers are discovered in seconds by using integrated HelpCenter’s search

Easy setup

Professional web designer or a beginner will build FAQ page in 10 minutes

Multilingual FAQ page

It can be added as many FAQ languages as shop’s customers need.

Fast and dedicated support

With HelpCenter you will get access to our super friendly and fast personal support

Choose Free or Premium version

Basic FAQ functions can be used for free. More services are available in Premium HelpCenter version. Pease find all detailed information about free and payable HC features in Pricing section bellow.

MAIN FEATURES OF HELP DESK SERVICE

Customers emails, live & social chat in one Help Desk

One Help Desk for multiple stores with multiple support agents

Integration with Shopify – orders visibility and easy access from Help Desk (currently feature available for 1 store’s orders)

Tickets search and filtering according various criteria

No coding knowledge required

Unlimited agents, inboxes and live chat accounts

Communication history from all channels – in one place

Templates (macros), tags, auto-responses, rules, signatures, internal comments

Reporting insights – helpful to reduce support team time

Splendid customer experience, increased support efficiency

Some of our happy customers

1138 reviews

HOW IT WORKS

Watch the video and see how easy is to build your FAQ page with HelpCenter.

HOW IT WORKS

Watch the video and see how to create unlimited agents, add inboxes and live chat accounts for customer support in one Help Desk.

PRICING

INSTALL THE APP AND CHOOSE YOUR SUBSCRIPTION PLAN

Monthly

Yearly

Save 20%

Free

FAQ

$ 0 / month

Free forever

FAQ:

  • 1 FAQ category, 1 section,
  • unlimited questions and answers
  • unlimited questions and answers
  • Search bar
  • Change of FAQ colours, font sizes, custom texts, etc.
  • Contact form
  • Social live chat
  • Multilingual FAQ page
  • Import & export of FAQ page
  • Top, bottom add pictures
  • Different FAQ templates
  • Icons in section titles
  • Custome HTML
  • Custom CSS
  • Articles backup restoring

Premium

FAQ

$ 4.95 / month

$ 4 / month

Billed at $59.4 $48/year

14 days FREE trial

FAQ:

  • Unlimited FAQ categories, sections, questions and answers
  • Search bar
  • Change of FAQ colours, font sizes, custom texts, custom icons in sections, etc.
  • Contact form (customer emails)
  • Social live chat
  • Multilingual FAQ page
  • Import & export of FAQ page
  • Top, bottom add pictures
  • Different FAQ templates
  • Clear text formatting
  • Custom HTML
  • Custom CSS
  • Articles backup restoring
  • Priority support
NEW!

Professional

FAQ + Help desk

$ 29.95 / month

$ 24 / month

Billed at 359.4 $288/year

14 days FREE trial

FAQ:

  • Includes all PREMIUM features
  • Help desk for customer support:

    • Unlimited customer support agents
    • Unlimited email accounts
    • Unlimited live, social chat accounts
    • 400 tickets/month, including:
      • Emails
      • Live chats
      • Social chats (FB messenger)
    • 4800 tickets/year, including:
      • Emails
      • Live chats
      • Social chats (FB messenger)
    • Integration with Shopify "Orders" (currently for 1 store)
    • Macros and workflow
    • Reporting
    • Priority support
    • $7/100 additional tickets